Trident staff is superb!!! Second visit I've had here and they have taken fine care of me and my plane both times. I strongly suggest them anytime you're stopping in KESN!

I called to get hanger rates and some guy named “Ryan” had no clue what I was asking and referred me to someone named “Napoleon” who did not answer the phone… Simply the first time I’ve called an FBO who had no clue about what they charge for services. Completely incompetent- can't wait for CAA elections.

I usually grab a bite at restaurant & have Trident top off my R-44. Always fine service. Recently came directly in to ramp late in day. Ryan saw blue smoke/noticed engine oil leak. He made several calls & set me up with crew car. With high winds, we tied down rotors & I showed him how to wheel it to hangar. They helped coordinate Helo evaluation & helped get it back to my home airport for service. Kudos to Ryan, Matt, Napoleon! Exceptional care & good service. Thanks. I’ll be back!