Signature Aviation (KSLC)

I departed from Signature Aviation FBO in Salt Lake City recently and was seriously disappointed. They took an entire hour just to get the plane staged for departure. Next time, I’ll be happy to pay extra for fuel at Atlantic Aviation rather than put up with service like this.

Abysmal service for GA in winter. Was told I did not need to have my engine heater plugged in and they could not move the plane. Put on hold with no notice, no comment, and no aid. Told me that I did not need to worry. Totally unprofessional. Do not recommend. Last visit to a signature unless no other choices. Atlantic next door. Give them a try.

STAY AWAY!! tenant but the line service here is awful. Challenger Jet in 2 days for quick turns. 1st visit so so. Notified Signature of quick turn next day, also called via phone to remind + 30 minutes out. No fuel truck upon parking. Just started fueling jet across from us. Asked lineman to get a second truck going. Refused (they have THREE) & started shouting & got in my face! YIKES!! CEO on board heard his shouting. Manager knew he had a rough day. Going to Atlantic from now on.

Stopped overnight and paid $39 total for a 182 (they would have waived $16 of that if I bought 10 gallons of costly fuel). Seems fair for class B. Free ride to/from a nearby hotel. No issues.

Will not use again. Bad service with an attitude at front desk. Line personnel very friendly. $450 ramp, 150 gal min, no C.A.A. on rental car, miss TAC. Too much for such a care less attitude. Sorry, have used this FBO under 3 names for the last 30 plus years, I do not enjoy giving negative reviews.

Got treated pretty poorly this morning. The jet wasn't ready, and they didn't seem to care at all. Front desk lady not good for your business. You do realize there are other FBOs on the airfield?

No more accepting Av fuel contract

Average Signature but be sure to request everything 30 minutes earlier than you think you will require it. The line service is painfully slow and behind schedule.

CAUTION! An FBO who has had at least 4 courtesy cars at one time has decided to reduce to just one! I expect this won't continue for long, but will be tough while it happens. Chet M.

Terrible line service. Called 20 min out for a fuel service quick turn. Line personnel ran out of fuel in truck and started laughing about it. Actually banging the container to check the level. Then grab another fuel truck and start fueling other planes rather than finishing the job of fueling us. Only gave us 1/2 of what we needed on first fueling. Line guy lied to me, and laughed as he did so, saying we were getting a new topped off fuel truck. Going to Atlantic from here on out. 1 hr turn!