FlightLevel Norwood (KOWD)

Friendly, helpful linemen and overall good service. I only stopped for under 5 minutes to collect a pax, yet got charged a $20 service fee despite not using any services. It’s not outrageous, but I was a little taken aback for such a fast turn in a light trainer.

We've been based here for a year and have had a good experience. Always appreciate the attentive service, reasonable fees, and helpful staff. Always happy to help with extras like ice and borrowing the vacuum. Highly recommend for basing or transient!

Repeat of my good experience of a few years ago (though without the drama of the Convective SIGMET!). Third time staying at FlightLevel Norwood, fine experiences each time. Friendly personnel, helpful, good job towing my Mooney (notorious plane for towing by tug without damaging the nose strut). Filled the O2 bottle as requested, fair fee.

I have been coming to this top notch FBO for many years and I have always received the finest service. Katie & Chris at the front desk are a true pleasure to work with and have always gone out of their way to make sure all my needs were satisfied. Chris and Gabe on the line are super friendly and knowledgeable. Both of them always handled my plane with the best of care. Thank you FlightLevel Norwood for many years of excellent service!!!!! This is a true 5 star review.

Flight Level FBO was quite accommodating and friendly. Overnight parking fee was $25/night. First night was free with fuel purchase. Avis rental is within the FBO and fully staffed (book online with Avis). Very active place with flight training within the FBO and its ramp. Taso's Cafe is a must! Will come back again. Cardinal 20217.

I've been a hangar tenant and maintenance customer with FlightLevel for more than three years now. I really can't say enough good things about their customer service, line crew, and maintenance team. They've always made me feel like family and consistently go above and beyond to make sure my aircraft is taken care of on every level. FlightLevel is absolutely my recommended FBO at OWD!

Landed with a flat tire on a Friday afternoon around 2 pm. I was staying the weekend anyway. They jumped on fixing the tire first thing Monday morning. It was ready to go at 10:30 am. Good service, good people, good result, very pleased customer! Thank you! Paul G.

I have been coming to this top notch FBO for many years and I have always received the finest service. Katie & Chris at the front desk are a true pleasure to work with and have always gone out of their way to make sure all my needs were met. Ken and Gabe on the line are super friendly and knowledgeable. Both of them always handled my plane with the best of care. Thank you FlightLevel Norwood for many years of superb service!!!!! This is a true 5 star review.

I was stuck with a cracked oil cooler, but the folks at FlighLevelNorwood were there to get me fixed in the quickest and timely manner. Thanks to Chris, Adam, Alex and all the line guys also. As a bonus, I spent few minutes with Tower, Ray and his colleague. All in all KOWD is filled with great people. Omar A.

Do not go here! I was waiting in the reception area for my passengers a few months ago and the owner was shouting and swearing at someone! He was shouting and screaming at a pair who parked in the incorrect space. There was a lot of other people in the reception area not really knowing what to do or who the man shouting was. I will not be using flightlevel anymore. I'm going to the other fbo on the field! I heard the other fbo was less expensive on all charges besides.