Meh, average. People I dealt with were all pleasant and kind but the experience was lackluster. Fuel purchase doesn't waive parking charges. Parking fees charged despite the ramp not having tie down space or even being fenced in. Credit card processing fees. Greater fuel prices. Planned my flight so as to only require taking min fuel to waive additional charges, and I encourage others to do the same. Will try the other FBO or a different airport next time to see if they offer a superior experience.

Took a trip to do the bourbon tours in Louisville, KY. Decided on ASI because of the self serve and the reviews. When I was in the pattern to land I had a MAG failure. The line folks were all over me when we landed. Parked me up front and discussed all my options for parking. When I said I had a maintenance issue they brought a mechanic out just a few minutes later. They hangared my plane and worked with me to get it fixed. The FBO is immaculate and staff is fast and pleasant.

Good experience using ASI at Clark Regional Airport for a GA Lancair Columbia 300 aircraft. Two line guys met me at the plane and offered their help. Rental car was brought plane side. Line guys parked and tied down the plane, and towed me to the self serve fuel pump the next day! Customer Reps Olivia and Michaela were outstanding. The FBO facility is pristine. FBO fees were reasonable. The non-towered airport traffic, including business jets, were professional, and operating safety.