Henderson Executive Airport (KHND)

They've got a new system now-you have to use their website, HND.aero, to let them know you're arriving.

Not a single follow-me vehicle in sight. I'm assuming whether you get one is basically random luck. As for transient parking, take your best guess. I agree with another reviewer that there isn't much room alongside their spots. It might be smarter to grab an isolated space instead of trying to squeeze in somewhere. After that, expect to do plenty of walking. On the plus side, the self-serve island is exceptionally well maintained. Honestly, it's the nicest field ladder I've come across anywhere.

OMG, this was the absolute worst operation. I went online and pre-registered our arrival. Once we got there, nobody answered the radio, no van, no staff, nothing. We sat there burning jet fuel and had no idea where to go. Then a follow-me van finally shows up with the weirdest hand signals I've ever seen. They didn't help with the luggage, pretty much just opened the door and stood there. Paid the ramp fee, grabbed a bite to eat at the great restaurant. Walked out to the aircraft since nobody was around, and left. Come on HND, you can do better.

Not keen on single engine GA.

I also had a very good experience here. Had to park quite distant from the terminal in our Cardinal since there are LOTS of GA and light jet planes there, but someone in a van was right there to bring us in. I ordered fuel and departed. Arriving the next morning fueling was finished, no issue and friendly personnel throughout. I'm content.

Single-engine piston parking runs $22 per night, but purchase 20 gallons and they waive one night. No extra fees. Just called today.

Not very service oriented. This was my first time here. Transient parking is quite a ways from the FBO. Called them on the radio, but there was no offer for a ride. The response was, "see you when you get here."

After seeing the recent negative reviews, I was pleasantly surprised by how smoothly our arrival went today. The Follow Me truck was already there when we taxied in, and the marshaller got our service requests as soon as the door opened. Another line guy pitched in with the bags and passengers. The fuel truck was fast too, especially with the ramp packed full of jets coming and going in every direction. No complaints!

If you're in a single engine piston, plan on hoofing it. Shuttle is hit or miss... mostly miss. Overnight is $22. They'll waive one night if you buy 20 gallons. Nobody even asked about the PPR.

Had a good experience here. Before flying in visit the website (https://hnd.aero) that answers most questions and submit a notice that you'll be arriving. The self serve island (100LL) is on the ramp abeam taxiway Echo. I self served my fuel, then taxied over to the piston tie down area just south of the fuel pump and just grabbed an open spot. The tie down spots are quite narrow, so wingtips are a bit too close too each other...I picked a spot farther out. Very friendly/helpful staff!