Signature Aviation (KDSM)

The crew lounge TV only works if you walk down the hallway and aim the remote at a security camera, then it kinda of works.

Had a really pleasant experience both times. The staff were all helpful. On the last visit I had to leave the plane for an extra 5 days because the weather turned, and the night before pickup they put my sr22 in a hangar because of the severe cold and waived the charge. Will definitely keep using them.

Have stopped here two times and both times had a good experience. Treated quite equally even when flying in a C172!

Line person was good on afternoon shift. The desk attendant was grumpy. Fine facility and crew car. Charged a 30 handling fee when we bought the 8 dollar a gallon avgas. Went to jethro's barbecue would recommend.

Line person was good. The afternoon shift office fellow - he was impolite and not useful. I typically do not favor signature because they overcharge for the service they provide (which is generally bad). DSM signature has a fine new facility but the same poor service and demeanor. I'll try hard never to return.

Pulled in briefly to pick up my daughter. No parking and no services. Charged an $8 infra structure fee plus a $30 FBO fee, even though I was there for 5 minutes in a 177. My taxes paid for the concrete, yet the place is very rude, expensive, and I will not be stopping there again. Seems like a lot of airports are trying to kill GA.

Awful experience, came in on a Cessna flying pipeline for a quick turn and the front desk lady started asking why we didn’t call ahead to say we were on the way and then lectured us about how calling ahead is part of a flight plan (as if we aren’t pilots) just totally unprofessional and frustrating after a long day. Won’t be coming back. (There was 3 planes on the ramp so it’s not like they were swamped.) 0/10

Would avoid. Would not permit us to use the restroom. Attitude was very impolite. Not supportive whatsoever. Will never return.

Welcoming, quick and very fine facility across the board.

Ignored on arrival with SR22 until we shut down, then greeted with attitude why did we park there? Counter personnel was cold and gave impression of being an inconvenience. I pilot several different planes and usually use Signature. Very fine facility but one of the worst Signature stops I have had in the past several years.