Good maintenance crew. Called to roughly schedule a VFR transponder check on an experimental open cockpit biplane. They were very flexible & understanding of weather/wind conditions that could prevent safe operation. Aimed for a week that looked fine, & called them before launching to verify they could still fit me in. Arrived & marshaled right in front of the hangar where two techs immediately performed the inspection. Went to FBO to settle up and got underway. Very fair cost. 10/10

down to a single loaner car i arrived at 1130am on friday 3 guys behind desk. sent titan a fuel release. it goes to the "bosses" email. He is out today. they dont have access to his email. wow

Fine FBO with good crew lounge. Simple to depart VFR and pick up clearance airborne.

First time to utilize Tom Wood Aviation. I was somewhat let down. I believe the FBO is truly focused towards the flight school segment of the operation instead of transit planes. We arrived around 5:30p middle of the week. Nobody greeted us on the ramp or assisted in any manner. Inside we were asked to check in and if we required anything. I inquired if they perhaps had hangar room for the evening. I was informed the hangar was utilized for maintenance and flight school planes. After confirming I was told a space was open provided we were departing early the following day. I was thankful and agreed. Departing the next morning still no assistance with baggage and the small amount of fuel I procured was mostly put in one wing leaving us almost past balance limits. After we stopped at our subsequent fuel location I observed Tom Wood Aviation had marred the finish on the nose wheel pant with their tug. My error, I should have noticed that on the preflight! We have relatives in Indy and have used Jet Access at KMQJ. I will return my

Conveniently situated in Fishers very close to lots of fine eateries. FBO is quite strict on crew car usage being under 1 hour and would not permit us to use it at dinner time if we were planning for a sit down meal. Uber was very slow to arrive for us here.

This is a fine independent FBO. They have multiple courtesy cars and a very caring staff. Lots of restaurants and hotels very close to the airport.

I picked up a passenger and used KUMP as I always supposed they were more welcoming to small planes than the other airports around Indy. When I taxied to the ramp, nobody was present to guide me to a parking area. I left my engine running and my passenger boarded with a $150 ramp fee bill. Yes, I'm flying a jet... a single engine jet (SF50) that does not weigh any more than a TBM, M600, etc. (they have jet engines too in case anyone was wondering.) I'll be using KTQY in the future.

Sixt rental car recommended.

Do not rent a vehicle from Hertz. They did not deliver, nor answer their phones…. FBO recommends Enterprise.

Update on prior post from Adam T. Ryan from Tom Wood called today (9-5-23) asking for further details about my previous post. He assured me he would investigate, review video and get back right away. Thank you for reaching out! Adam T.