Tri-City Aviation (KTRI)

First time I've ever written a review, but stay away from this place. No help, not even oil for GA, and the price should at least match the value. Here, it's nothing but cost with zero value.

They hit me with a hundred-dollar fee for leaving the crew car out past some absurd 1 hour limit they never bothered to mention. I apologized for thinking it was the normal 2 hour limit, especially since we were the only crew/aircraft at the FBO at the time. Then they asked if we were "gonna have a problem" and insidted on fining me anyway, even after I'd bought a few hundred gallons of fuel. I'm at a bunch of different and new FBO's every week for work, and this is easily the worst one I've ever dealt with.

Very let down with this FBO. Quoted one cost for hangar area, billed much more. Very impolite personnel. I do not know if the woman was just having a rough day, but I was cursed at and belittled for asking why I was being robbed. It is a pity there is not superior choices here. When they quote you, get it in paper.

We stopped at Tri-City Aviation for a quick fuel stop on the way from Dallas to Maine. The airport was good, the FBO was fine and the personnel were promptly responsive. We were in and out in well under an hour and everything went exceptionally. Thank you!

Attentive fbo. Helped me park, moved me and tied me down for the night. Did not buy fuel due to adding a passenger for return trip. $25 night tie down for DA40NG

We stayed for a week in our Mooney and were marshalled in right away. The gate was out that day, so they couldn't bring the rental car directly over to the plane. Instead, they kindly put our bags on their cart and drove them to the car, which they had pulled up in front of the FBO and cooling down for us. The line staff were friendly and helpful, and the front desk shared some excellent tips and assistance. No issues here!

Customer service was awful, and the crew car has a ridiculous limit on how long and how far you can take it.

You can only go to eat in them and for one hour. Pretty behind the times here at this spot. If you plan on coming here for anything other than lunch you better find somewhere else.

We stopped in for a quick turn on our way from Dallas to Maine. The crew was outside to meet us and the fueling happened quicker than we were ready to depart. The facility is modern and fine and it's a good place to stop.

XC from Cinci: marshaled in and out. Refueling was fast. Nice facility. 100LL was costly -- but the whole experience was smooth and made me feel like they wanted me to visit AND to return again. Thank you.