Kalef was really helpful, came in and allgot me setup to use crew car. There is a facility and other fee, but it was fair as i used their crew car. Thanks for a good experience, i didn't need fuel and they were totally fine with that.

FEES, FEES, FEES. High priced fuel to boot. Dropped off 2 passengers on ramp who boarded another plane to immediately depart. I was climbing in to restart and leave when a lineman ran out on the ramp to tell me I had to go back in and pay a $10 fee. I went in and the fee was $50. To get it waived I had to purchase 20 gallons of overpriced fuel, which I barely had room for, as I came in from an hour away. And there were other charges on the invoice when I got it.,NEVER AGAIN!

Well, the staff are fine, but their business structure depends on extremely high-priced fuel. There are concealed charges which involve a processing fee on their fuel to pay by credit card. This is causing me to search elsewhere, even though I am based here.

Hidden charges. Facility fee even if you park at the cafe for breakfast.

You can read my good review from five months ago. Things have changed! I have now experienced bad service and exorbitant "handling" & "facility" charges when I received no services and never entered their building, I was actually turned away from parking where I have in the past near their facility and directed to a remote mid field tie down area with no ropes or chains. Yeah I'm no longer a supporter, just a general aviation hostage to their "unbundling" of made up charges and overly expensive fuel.

I flew in my C172 for a 3 day stay. I brought my own tie down ropes due to a previous experience at Felts. I tied down my plane. I requested fuel for an early Monday departure. Monday I found my plane untied. They had untied my plane to move it and they left it untied over the weekend with forecast 50 MPH winds. they had not fueled. There was no apology. They said they would waive the charges. A few days later I got a call from them wanting my credit card on file and to charge the waived charges.

Look elsewhere. 100LL is truly $1/gal less costly at Spokane International Airport, and another $1/gal less costly at KCOE if you utilize self serve. They additionally charge a "processing fee" on credit card purchases which makes them appear like they truly favor hidden charges since most everyone is using credit card for fuel regardless.

Yikes they really gouge you on fees. I was told with a purchase of fuel the fees would be waived. However after I bought the extremely overpriced fuel most of the fees still applied. Ended up working out to $10 a gallon for 100LL. I'd avoid if possible. Nice people but nothing special for those costs. Plane sat on the ramp and we used their gate...

Stayed overnight. Ramp staff member waiting for us as we taxied in. Everybody was very cordial and prompt. Parking for the Skylane was $10 plus $5 facility fee which seems totally sensible. Full service fuel was completed quickly. Very fine facilities. Will return.

We had superb service from arrival to departure at Aero Center at Felts Field. Upon arrival, they met us and marshalled us to parking, quickly fueled and hangared us, and had our rental car brought to the plane. On departure, they were there at 6:00 am to pull us out and get us moving. A fine helpful and friendly staff at Aero Center made this a perfect stop.