Landed a Cessna cardinal late at night after close, could not get off of the ramp. Had to get airport OPS to get us off of ramp. Got there the following morning and they still charged us a night fee ($400) even though nobody was even present to assist us. Seems like a dubious business practice to charge us for a service we did not get to utilize.

$400 overnight charge for C177

Very let down in the quick turn capability. It took 30 minutes to have a GPU connected to the plane and more than an hour to get the fuel truck to our plane. The ramp agents were seen giving coffee, papers and tugging other planes that arrived after we were parked and shut down on the ramp. The facility and client assistance for the passengers is the sole reason for the rating being as high as it is. In the future we will be skipping this particular FBO and taking our company elsewhere