Amazing customer service. I was based at KPBG for some aerial survey work. I never had a problem with getting fuel after landing or getting my plane pulled out of the hangar on time. The crew is small, but knows how to manage the ramp very well. Each line service technician seemed passionate about their job and treated the aircraft with respect. CSRs are good at recommending food choices. I’m glad I stopped by! I enjoyed my time basing here for two weeks, the team was good!

The service at this Avflight was good and that has been my experience at the other Avflight locations too. Look for the FBO in an old air force control tower at the southern end of field. For a fuel stop (16 gal) there were no extra charges.

I visited Plattsburgh in Sept. 2024. I would rate this FBO as quite fine. The structure is a converted Air Force control tower, but it's clean, modern, with complimentary coffee and spotless lavatories. Not flashy, but very suitable. Their line personnel towed my plane and tied it down correctly and safely. They had the rental car ready and managed all the paperwork smoothly. My only concern is that on the ramp -- near my precious airplane -- they drove their vehicles very fast. Slow down for safety, guys!