Atlantic Aviation (KLGB)

Still the best FBO at KLGB, even with the steeper prices.

Just talked with Emily, the manager... they removed the special event fee. We'll definitely be using them again. Thanks, Emily.

Brought a light jet into Atlantic for the afternoon and purchased a few hundred gallons of fuel. At checkout, they added an $1800 special-event charge. I asked what it was for and was told World Cup soccer. Meanwhile, both the ramp and FBO were empty. If they had mentioned it beforehand, I would've gone to Signature...their ramp was packed. Terrible way to operate an FBO.

We've only visited Atlantic LGB twice but we've had good service both times in our Piper Lance. Pulled right up front and was left there overnight in our single engine piston. Line and reception staff were good. We left a sweater on departure and they sent it to us FedEx the next morning without any trouble. When in LGB we'll be back.

Awful. I dropped my plane off at a maintenance shop around the corner. Had a friend pick me up and they charged me a $95 ramp fee. No option for fuel waver offered. Must be costly to maintain that fancy fish tank in their lobby.

I called to get a parking quote here. They told me there’s a $143 one-time charge because of the World Cup. I said I wasn’t interested in paying that. The girl on the phone seemed like she couldn’t get me off the line fast enough. Whatever happened to basic manners and respect?

***AVOID*** Poor management, with excessive fees being added unilaterally by the FBO. The air conditioner in the pilots lounge is out of order. Rather than fix it, they just use fans to push the hot air around. The line staff are poorly trained. During one recent fueling, they caused a fuel imbalance; during another, fuel overflowed through the NACA vent even though the tanks were not full, because the line staff had selected an excessively high pressure.

I wanted to take a moment to highly commend the team at Atlantic Aviation (FBO). Emily, the Manager, consistently ensures that the operations run perfectly. Whether it's prompt fueling, smooth ground handling, fine concierge services, or just a friendly face when we arrive, the entire Atlantic Aviation crew consistently goes above. If you are looking for five-star service, dependability, and true professionalism, look no further than Atlantic Aviation.

Cherokee 6 arrived mid morning, left early afternoon. Service was good, rental car brought to plane at shutdown no issues with service. Fee seemed a little costly at $67 (no fuel) for 4 hour stay.

If you're just doing a quick pick up and drop off, they only charge $25 for a light piston. That's much better than Signature's $45