They have gotten lazy and the customer service has declined considerably. Won't marshal planes correctly on a busy ramp, will expect you to taxi your wing over other wings without wing walkers, won't chock your plane correctly and will give you attitude any time you ask for anything. Unacceptable when my company flies in multiple times a week.

Good service and welcoming staff. We flew in Friday and out Monday after the big win by TTU over BYU. Everyone treated us so fine and the plane was ready to go this morning. We shall return!

I had hopes that things would improve with Million Air taking over. But still the same lack of organization. We are here for every home game and several non-game days. I get today was extremely busy and they were doing the best they could with the personnel available. They should have brought in more personnel from other locations. I put in my fuel order as soon as we landed around 8:45, I reminded them twice and as of 1450 still no fuel. But they fueled several other planes that landed after us.