The maintenance crew at Colonial Air is amazing! I fly a DA40NG, was parked at PVD for a few days when the plane developed a flat main tire. No maintenance personnel at PVD wanted to assist, nor anyone from nearby RI airports. Chris and his technician drove 45 minutes from Massachusetts to PVD to help and it turned out all I needed was a new tube. They were professional, fast to communicate, and were incredibly fair in their billing. Can’t suggest them highly enough!

Colonial Air is a very cordial FBO. They are always prepared to go out of their way to assist and do not object when you arrive for fuel 5 minutes before they close. They have consistently had a crew care available. They are the finest FBO of the 3 at New Bedford.

This is the type of FBO who treats you like you are doing them a favor by doing business with them. They charge extra for their rental planes but can’t clean up and fix their 172’s. The morning crew on Friday can’t seem to at least act like they are glad to see you with their grumpy attitudes. I guess the over $800 I spent there wasn’t enough to provide fine customer service.