Jet Aviation (KPBI) (KDJT)

First place I’ve ever been where they can’t pull the front fork pin to move a plane. So now I have to Uber all the way back just to handle one of the simplest, normal everyday linemen tasks that every other FBO can do, but not them. Lucky they have CAA fuel, I guess.

Line staff aren't very welcoming or helpful. We had asked for parking near the door, because of elderly passengers, and Jet made us park across the apron. Line staff declined to give a name.

Cheapest fuel at Palm Beach good service, and fine people highly suggested

Flew in a Baron for overnight stay. $15 landing fee, $10 security fee, $95 overnight fee. Service was typical for the usual "just get the job done mentality" but not impolite...

They used to be so good. They are now they  have lost their customer service attention

Kathy is our hero! The front desk crew was great. It was a busy place, and they still went the extra mile for us.

This is the worst fbo! They cant seem to get anything done promptly. We are an hour late departing and still waiting for fuel and a gpu.

Stopped in here to drop off passengers on a quick turn and it was so disorganized it took over an hour to get fuel. Picked people back up three days later and it took them an hour again to pump 300 gallons. Do not stop here if you need a quick turn and they won't get my CAA vote.

Used to be good but now not allowing plane side pickups even if the driver is a Commercial pilot and TWIC card holder. We'll be moving our business elsewhere and recommending our friends to do the same.

Stopped in a few days ago. One of your line personnel Richard did a superb job for us. Got everything we requested promptly and correctly. Give him a raise.