I flew into CIC for a charity flight, and had to wait several hours until my passenger got back - people at Northgate were super welcoming and let me stay and use their facilities and WiFi without even charging me for it. 5 stars.

I know everyone has rough days, so I comprehend when service is sometimes not up to standard, BUT, these folks are consistently poor.....ALWAYS! There will be 3 fellows sitting around while you taxi around their ramp to figure out parking, they will continue to not even notice your arrival while you unload your baggage, you will show up to a plane not fueled...even though you called ahead twice. Sorry guys, but you need to step it up.

A kind young lady saw how upset we were by the fact that there's very little food at the FBO and she got us food from the employee fridge. Above and beyond, five stars across-the-board, by far our preferred FBO in Northern California.